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After SMS One-Time Passwords: Meeting the Authentication Needs of Banks and Their Customers

This original report, sponsored by Boloro, examines the use and degradation of SMS one-time passwords, along with the qualities that made it so pervasive, and charts a path forward for institutions in search of a viable replacement.

2018 Identity Fraud: Fraud Enters a New Era of Complexity

Javelin’s 2018 Identity Fraud Report provides comprehensive analysis of fraud trends in the context of a changing technological and regulatory environment in order to inform consumers, financial institutions, and businesses on the most effective...

Securing Payments and Earning Trust in a Mobile Financial World

This whitepaper, sponsored by CA Technologies, examines how the introduction and subsequent adoption of mobile payments has challenged the ability of financial institutions and credit card issuers to provide security and engender trust among con...

The Credit Union Guide to Opportunities in IoT, Biometrics, and E-commerce

This whitepaper, sponsored by PSCU and independently produced by Javelin Strategy & Research discusses how the Internet of Things (IoT), connected payments from IoT devices, and new banking technologies, such as biometrics,  are impacting the fi...

Financial Innovation Frontiers

AARP retained Javelin Strategy & Research in November 2016 to conduct a comprehensive independent study of the financial needs and behaviors of U.S. consumers 50 and older. This whitepaper follows two AARP projects--"Health Innovation Frontiers"...

E-Commerce Payment Acceptance Optimization Study

This whitepaper, sponsored by Barclaycard analyzes the challenges large e-commerce merchants face in optimizing their payment success rate in the U.S., United Kingdom, and Continental Europe, and discusses the priorities of merchants in those ma...

Business-Driven Fraud Management: Engaging With Leadership to Drive Investment

This whitepaper, sponsored by RSA explores the challenges faced by fraud practitioners in effectively communicating fraud threats and trends to senior leadership, along with best practices in the financial services and retail industries for secu...

2017 Identity Fraud: Securing the Connected Life

2016 will be remembered as a banner year for fraudsters as numerous measures of identity fraud reached new heights, with 15.4 million fraud victims in 2016 — the highest on record. And while losses increased by a relatively modest $700 million, ...

Future Trends for Digital Banking and Payments

Javelin’s latest Future Trends report is making a notable departure from previous editions. We want our clients to be alerted to upcoming trends over a longer time horizon to be better prepared to address these challenges and opportunities. The ...

Continuous Authentication Becomes A Reality

The growth of digital financial technologies has placed dual pressures on security systems. Emerging digital channels have facilitated fraud like never before, but users are growing less tolerant of added friction. Digital interactions that rais...
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