Despite the multitude of widely available “how to deal” guides and information for victims of identity fraud, many may still be unsure of the steps necessary for resolving their fraud case, or left feeling overwhelmed, for that matter. MyTruston, a recently developed Internet-based recovery service, could be useful for victims who may feel more comfortable with direct, interactive help. The product essentially walks you through the fraud recovery process one step at a time, all while keeping a log of any completed or uncompleted activity. Some victims might do well with this precise, instruction-based “coaching”. Javelin sees a partnership opportunity between solutions like myTruston and financial institutions, as they can take some of the responsibility that banks have in advising and educating their customers on preventing and resolving fraud. According to the 2007 Identity Fraud Survey, the median resolution time for a fraud victim was 5 hours. We hope that solutions such as myTruston will help to lower that figure.