November 19, 2008
Banks Offering the ClairMail 2-Way Solution Seeing Up to 25% of Online Banking Consumers Adopting Mobile Banking and Three Times Consumer Usage
International Business Times- “Banks should take advantage of the dynamic nature of the mobile channel tomaximize customer service through mobile alerts,” said James Van Dyke,Founder and President of Javelin Research. “The 2-way, dynamic, real-time nature ofalerts in the mobile channel is the primary factor that separates this fromthe online channel and proves a value to consumers to encourage adoption.”
“We have seen massive growth of our 2-way mobile banking and paymentsplatform. It’s a testament to ClairMail’s convenient, secure andeasy-to-use 2-way solution, which is particularly valuable in thesechallenging economic times,” said David Thompson, vicepresident of marketing of ClairMail. “As ClairMail continues to roll-outthe ClairMail System for new customers over the next few months, we willcontinue to see the adoption of our technology rise dramatically.”
“We believe the rise of next-generation mobile banking and paymentsolutions will forever change banks and payments companies,” said VirginiaGarcia, senior research director of TowerGroup. “Mobility has the potentialto enable timely, relevant, and actionable outreach that will ignitecustomer engagement unlike any other channel.”
TowerGroup estimates thatevery month through the first quarter of 2009, between 150 and 300 banksand credit unions in the United States will sign contracts for mobilebanking solutions. Mobile banking will surpass 6 million users by the endof 2008, and TowerGroup forecasts 42 million US active users of mobilebanking by 2012.
ClairMail was recently recognized as a leader in the mobile banking andpayments industry by TowerGroup. ClairMail was positioned as having thehighest strategic extensibility of any vendor and one of the best marketexecution ratings given its recently announced partnerships with FidelityNational Information Services and WAUSAU and agreements reached with majorbank customers in the United States. Read Full Article