Habitual bankers see the online channel as a necessity.
FALSE: Habitual Bankers perceive the online channel as superfluous – something nice to have but not necessary. While they check balances and transactions more often since signing up for online banking, almost one-quarter state that their banking behaviors have not changed since beginning to bank online.
56% of Online Averse Bankers believe that banking online and turning off paper statements will result in loss of control over personal finances.
TRUE: It is alarming to see Online Averse Bankers’ lack of awareness of how online banking can actually decrease the risk of identity theft, which requires banks to make concerted efforts in this area.
Existing card accounts fraud is the most difficult fraud type to commit.
FALSE: Existing card accounts fraud is the easiest fraud type to commit because all thieves require is an account number. However, while perpetrating existing card fraud is relatively simple, detecting existing card accounts fraud is easier and faster compared to other fraud types.
