About Javelin

Javelin Strategy & Research, a Greenwich Associates LLC company, provides strategic insights into customer transactions, increasing sustainable profits for financial institutions, government, payment companies, merchants, and other technology providers. Javelin’s independent insights result from a uniquely rigorous three-dimensional research process that assesses customers, providers, and the transactions ecosystem.


Javelin conducts in-depth primary research studies to pinpoint dynamic risks and opportunities in four practice areas:

  • Omnichannel Financial Services
  • Payments
  • Fraud & Security
  • Mobile

In the face of shrinking budgets and increasing demands, we know that you need to justify every dollar spent. By tapping into Javelin's 100+ years of collective industry experience, extensive industry contacts, and research from 60,000 consumers, merchants, and bankers, you gain market insights to make sound business decisions—and to be market innovators and leaders.