What Makes Us Different

At Javelin, we believe that research is a strategic investment. Your business depends on forward-looking research, precise analysis, and action-ready guidance to effectively propel your business initiatives—and Javelin delivers. We conduct extensive research and analysis and provide guidance that enables financial institutions, technology vendors, regulators, and other policy-makers to be market leaders and innovators.


With our 100+ years of collective experience in the industry, it's no surprise that the leading financial providers rely on the research and counsel they get from Javelin to guide their business initiatives.


Javelin has the most up-to-date information about financial industry practices, market trends, and consumer preferences. Our primary research database comprises 60,000 consumers, merchants, and bankers. We conduct several longitudinal studies. A sampling of our studies includes the seven syndicated surveys we deploy annually on payments, banking, fraud, and mobile channels.


We use significantly large sample sizes of 3,000 to more than 5,000 consumers or small-business owners, conduct mystery-shopping research, and interview financial industry executives and stakeholders in order to fully explore and analyze emerging trends. We employ sophisticated mathematical and analytic processes such as regression, least squares, advanced conjoint analysis, forecast modeling, and deep analyst knowledge and expertise to derive our research conclusions and projections. Read More


Javelin Strategy & Research is an independent research and advisory company. Our strategic recommendations are based solely on proprietary data and industry analysis and are free from the influence of any single organization.