As the holiday season approaches and the frequency of payments spikes, understanding how and where consumers use different payment devices is invaluable to both merchants and issuers alike, helping assist in customer service, authorization, and...

Was your first reaction to the Global Payments – TSYS merger an eye roll and “here we go again”? Looking deeper at why these two companies are a good fit demonstrates the evolution of payment companies needing to think as software companies first,...

Mobile payment choice is still evolving and will vary by merchant. Smaller ticket values in mobile apps for quick service restaurants versus using Walmart Pay. Mobile wallets can also be used for e-commerce activity. Consumer confusion as to how...

Consumers tend to spend less per e-commerce shopping experience when using alternative payments like PayPal and Amazon Payments. On average consumers select credit cards as their payment methods more than 3 times a month. During the last 6 weeks of...

“Do you accept bitcoin?” Is this the question merchants can expect to be hearing soon? Recent news around bitcoin – specifically its rise above $10,000 in value - has once again begged the question – what is bitcoin? This time the question doesn’t...

The lesson is a story about Ant’s Yu’e Bao. According to the Financial Times and Wall Street Journal it means “Leftover Treasure.” Four years ago, Ant Financial, the payments unit of the Alibaba, launched Yu’e Bao to scoop up the leftover...

The final countdown has begun to Finovate in San Jose, a conference that ranks as my favorite show for learning and recharging that vision vibe, especially in key areas of fintech that I’ll outline shortly.

In just a few weeks the fintech world will be congregating in San Jose, California to spend a couple of days at one of the industry’s premiere events for the formal introduction of new technology companies (and new products/divisions of some older...

The Canadian fintech startup scene has exploded and the banks are working hard to innovate and provide enhanced offerings. I’ve been working with Canadian banks and solution providers for many years and had the privilege of joining the judging panel...

I am extremely excited to be attending BAI’s all new show, called Beacon16, next week in Chicago. They have completely redesigned it to be more of an immersion for attendees to wrap their hands around the key issues facing the financial industry....