February 2016 by Mark Schwanhausser

Basic financial alerts that customers set themselves at an online dashboard will be surpassed by personalized in-app notifications that FIs mine from big data and deliver proactively as a central part of the app experience.

October 2014

This is my first inaugural blog here at Javelin and I will be talking about the intersection of experience design and payments. “The payment experience”—it is, if you think about it, distinctively human. Bartering, trading, transacting—all...

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