PayPal, the consumers’ online alternative choice, today further staked its territory as expanding into the physical world with a major update to its free iOS and Android apps. There’s a battle going on as firms fight for supremacy of the mobile wallet and one of the biggest heavyweight contenders is PayPal.
A major change in the new app is the ability to order ahead at certain restaurants, skipping the dreaded order line. The app also helps consumers to locate those restaurants that can accept PayPal, accept orders ahead or even allow you to pay right at the table. But despite advertisements to the contrary that seem to claim that PayPal won’t be forcibly steering you to fund its account by transfers from your checking account, I was still unable to add a new credit card number. PayPal retains an expired credit card number for my account –thus effectively forcing me to use an ACH transfer from my checking account for purchases. The snap a picture technology looks cool, but didn’t work for me, as PayPal refused to accept my credit card.
PayPal may be changing but they still try to force me to use an account I don’t want to use. Steering is not the way to win a consumer’s heart or wallet. The new updates look great, but I like to pay with reward cards.