Blog Date: July 27, 2016
Author(s): Mark Schwanhausser

My list of financial anachronisms starts with the concept of monthly statements, paying a stack of bills on a weekend, and the biweekly or monthly paycheck. Too often, we make it hard for customers to think outside the box because we ourselves still...

Blog Date: July 25, 2016
Author(s): Emmett Higdon

Now that the largest banks in the land have come together to make settlement speed a competitive advantage in the P2P space, they still must address the complex customer experience and lack of mobile support that continues to drive customers in...

Blog Date: July 14, 2016
Author(s): Mark Schwanhausser

The FINRA Investor Education Foundation’s triannual report on American’s “Financial Capability” this week paints a classic good news-bad news story – and there’s a message there for bankers who wonder whether they can profitably play a role in...

Blog Date: June 30, 2016
Author(s): Jacob Jegher

I spent a good part of last week at Sourcemedia’s Digital Banking Summit. It was a solid event and showcased a wide range of banks and firms in this space. I had plenty of great meetings, but one of the standouts was a meeting with Suresh Ramamurthi...