2013 - 2014 Mobile Banking Vendor Scorecard: Vendors Segment Offerings into Standard and Custom Solutions
- Date:December 12, 2013
- Author(s):
- Mary Monahan
- Report Details: 56 pages, 38 graphics
- PAID CONTENT
Overview
Mobile banking adoption is increasing rapidly, with 45% of mobile consumers using mobile banking in the past 90 days. The importance of the mobile channel to future growth cannot be overstated as 71% of consumers using mobile banking believe that online or mobile banking is sufficient for their banking needs. With 100% of the top 25 banks now offering mobile banking, vendors are turning greater attention to mid-size and smaller banks and credit unions. In this fourth annual review, Javelin provides a highly detailed, competitive analysis and ranking of 11 leading mobile banking providers. With the continuing maturation of the channel, vendors are now segmenting their offerings and therefore a detailed, comparison of eight standardized, out-of-the-box solutions and eight- higher-end, customizable solutions are provided. Intended for both institutions and vendors, this report can be used as a strategic guideline for institutions developing their mobile strategy and/or selecting a vendor. For vendors, this report includes evidence-based guidelines, strategies and tactics for building out a vision and a solution that can move successfully into the future.
Primary Questions
- What are key criteria financial institutions should consider when developing a mobile banking strategy?
- Which vendors have the best mobile banking solutions in the industry?
- How have vendors changed their practices in 2013 and why?
- Which practices have been widely adopted by vendors, and which practices should be adopted?
- Where is the industry heading? What are best practices for the future?
- Which operating systems do vendors need to support and why?
- Which vendor offers the best standard, out-of-the-box solution?
- Which vendor offers the best higher-end, customizable solution?
- Which is the best-in-class mobile banking vendor for 2013-2014?
Companies Mentioned
ACI Worldwide
Kony, Inc.
Apple
Malauzai Software
D3 Banking
Microsoft
Digital Insight
Monitise
FIS
Q2eBanking
Fiserv
RIM
Samsung
Jacky Henry & Associates
Yodlee
Methodology
- 3,285 respondents collected online in July 2013.
- 3,213 respondents collected online in September 2013.
Learn More About This Report & Javelin
Related content
Mapping Out the Generative AI Future at Three Large Fintechs
Over the past five years, Javelin Strategy & Research has persistently raised the alarm about the escalating influence of three dominant fintech platforms—Intuit, Block, and PayPal...
Three Mobile Banking Priorities for Smaller FIs
Small FIs don’t have the resources to compete with the largest banks in developing mobile banking features. Instead, community banks and credit unions outside the top 20 must count...
Mint’s Shutdown Presents Opportunity for FIs Willing to Evolve
The PFM space has always been FIs’ game to lose. However, the longstanding success of the app Mint and the reaction to its demise underscore that an opportunity for FIs to win rema...
Make informed decisions in a digital financial world