2022 Javelin Trends & Predictions

Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s specialty areas—digital banking, fraud and security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge from each. These reports combine Javelin’s rigorous research with actionable advice and insights and are essential tools as financial institutions plot out their journeys into 2022.

The meteoric rise of cryptocurrency so far has outpaced regulators, tax management, and the payments industry. The coming year, however, looms as a time of catching up. With global financial powerhouses jumping into crypto, regulators won’t be far...
The trends in cybersecurity in the coming year will be marked by shifts in focus. Ransomware, long directed mainly at businesses, will increasingly afflict everyday consumers, many of whom are ripe targets for criminals. At the financial institution...
The traditional definition of “financial relationship” has changed forever. For banks to adjust to this change and deepen their connections with customers, they will have to embrace new ways of defining those relationships, speed their evolution...
The banks that succeed over the next decade and remain relevant against increasing nonbank competition are the ones that will build a personalized, omnichannel experience that helps solve the most pressing issues for small-business clients: getting...
It’s a democratized and increasingly self-serve landscape for investors, but here’s the good news: Incumbent wealth managers can compete in this environment. Those who do will meet investors’ ever-shifting needs, and that requires personalization, a...
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