Fraud Management Practice Area

Stay ahead of threats to keep customer accounts and identities safe

Effective fraud management creates a real competitive advantage: the trust of consumers. Javelin Strategy & Research’s insights guide financial institutions, as well as fintech and security firms, as they innovate to safeguard their customers and grow their businesses.

This original report, sponsored by Boloro, examines the use and degradation of SMS one-time passwords, along with the qualities that made it so pervasive, and charts a path forward for institutions in search of a viable replacement.

2018 Digital Lending Trends

Javelin Report
March 1, 2018 By: Al Pascual, James Wilson
While most areas in retail banking have embraced the power of going digital, lending has been a clear laggard.  It is only over the last few years that lending has truly embraced the digital revolution. Spurred by threats from alternative...
This Javelin scorecard report evaluates the customer-facing fraud mitigation features of major cryptocurrency wallets against the fraud threats facing cryptocurrency investors.
With every new headline it becomes increasingly obvious that cybercrime is on the rise.  Motivated by the growing use of digital banking and payments, criminals are targeting institutions’ websites, consumers’ digital devices and non-bank...
Development in digital banking and payments services for small businesses has lagged significantly behind consumer and commercial banking, leaving many business owners and operators managing their finances and paying suppliers on platforms that are...

2018 Payments Trends

Javelin Report
February 7, 2018 By: Rachel Huber
Over the past few years the payments landscape has experienced evolutionary change in an effort to adapt to growing demands from consumers, businesses, technology, and regulators. As we kick off 2018, Javelin’s Payments team has identified three key...
Javelin’s 2018 Identity Fraud Report provides comprehensive analysis of fraud trends in the context of a changing technological and regulatory environment in order to inform consumers, financial institutions, and businesses on the most effective...
The financial services market is undergoing significant change to adapt to consumers’ mobile-first expectations. Much immediate effort in 2018 will focus on rolling out the Zelle person-to-person (P2P) network that some envision as the backbone of...
The digital habits of customers will continue to shift their behavior away from brick-and-mortar stores and branches. But the trend creates as much risk for customers as it does convenience. In the same way loan officers no longer have to physically...
This whitepaper, sponsored by CA Technologies, examines how the introduction and subsequent adoption of mobile payments has challenged the ability of financial institutions and credit card issuers to provide security and engender trust among...

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