Fraud Management Practice Area

Stay ahead of threats to keep customer accounts and identities safe

Effective fraud management creates a real competitive advantage: the trust of consumers. Javelin Strategy & Research’s insights guide financial institutions, as well as fintech and security firms, as they innovate to safeguard their customers and grow their businesses.

This original report, sponsored by ACI, examines how the recent evolution of payments has influenced the choices that institutions make when managing for fraud, the implications of those choices, and opportunities to more effectively get ahead of...
This original report, sponsored by Identity Guard, examines the risks that child identity fraud poses to minors and their guardians along with the most effective steps that guardians can take to mitigate those risks. 
This original report, sponsored by FIS, examines how payment card fraud is manifesting at the application stage and during transactions, and identifies the opportunities for financial institutions and other card issuers to preserve relationships...
Even as identify fraud reaches new highs in the US, the identity protection market is facing new struggles in satisfying users. Between 2015 and 2017, the IDPS industry shrank by $500 million in revenue, to total $3.7 billion in 2017. This points to...
This original report, sponsored by BioCatch, explores the role that applicant behavior plays in assessing digital-channel identity risk within financial services.
This original report, sponsored by Boloro, examines the use and degradation of SMS one-time passwords, along with the qualities that made it so pervasive, and charts a path forward for institutions in search of a viable replacement.

2018 Digital Lending Trends

Javelin Report
March 1, 2018 By: Al Pascual, James Wilson
While most areas in retail banking have embraced the power of going digital, lending has been a clear laggard.  It is only over the last few years that lending has truly embraced the digital revolution. Spurred by threats from alternative...
This Javelin scorecard report evaluates the customer-facing fraud mitigation features of major cryptocurrency wallets against the fraud threats facing cryptocurrency investors.
With every new headline it becomes increasingly obvious that cybercrime is on the rise.  Motivated by the growing use of digital banking and payments, criminals are targeting institutions’ websites, consumers’ digital devices and non-bank...
Development in digital banking and payments services for small businesses has lagged significantly behind consumer and commercial banking, leaving many business owners and operators managing their finances and paying suppliers on platforms that are...

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