It’s been nearly 10 years since the first consumer-focused neobanks such as Simple and Moven arrived, touting their desire to upend the financial services industry then reeling from tanking...
The latest generation to come of age, Gen Z, is the first generation that is truly mobile-native — it could be called the smartphone generation. While the group’s next older peers, Millennials,...
Chargebacks were a $31 billion problem in 2017 — a burden that extends far beyond the liability for disputed transactions. Complying with complex and arcane rules that vary across networks and...
The payment industry is witnessing evolution at a rate that was once inconceivable. And despite the efforts of financial institutions and issuers to prepare for the attempts of fraudsters that...
In late November 2017, Uber announced a previously undisclosed theft of data affecting roughly 57 million riders and drivers that had taken place roughly a year earlier. The ride-sharing startup...
As financial institutions (FIs) increasingly focus on digital channels, industry leaders are coming to accept that any web or mobile application, piece infrastructure or network, or API open to the...
There has been a proliferation of companies offering consumers the ability to make person-to-person (P2P) payments as demand has increased exponentially. The number of consumers making P2P payments...
This original report, sponsored by Identity Guard, examines the risks that child identity fraud poses to minors and their guardians along with the most effective steps that guardians can take...
Over the past several years, there’s been an evolution in card fraud. With the advent of the EMV chip card standard, criminals are changing their digital habits, adapting with consumer trends...
America loves Amazon’s Alexa, with millions of owners turning to the digital assistant daily for entertainment and information. More than half of all consumers are also interested in leveraging their...

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