If a bank considers branch banking unimportant, it needs to think again. Approximately 13% of consumers have not walked into a branch in the past year, down only slightly (3%) from 2019, even amid...
New
This report explores perceptions of affluent investors (household decision-makers with at least $100,000 in investable assets) toward third-party investment apps and websites such as robo-advisory...
New
Consumers do not fear behavioral biometrics, but they do expect transparency. Behavioral biometrics has the potential to be an ethically sound authentication technique–and one that consumers...
The concept of open banking—enabling consumers to seamlessly and securely share their bank data with third parties—has promised to spur innovation and deliver exciting new products and services to...
With the December 3 announcement and rollout of Stripe Treasury, the San Francisco-based payments facilitator enters the banking-as-a-service (BaaS) space by offering an API that enables its...
Traditional auto lenders face tremendous competition from disruptive startups seeking to redefine how consumers shop for, purchase, and ultimately use cars. This report examines new models for...
Remote online notarization (RON) has quickly emerged as an innovative tool to streamline mortgage originations and facilitate socially distanced closing ceremonies. This report examines the status...
Disaster recovery plans must encompass strategies that outline the deployment of critical resources to maintain continual network and database availability. While financial services companies...
The lending mantra of ability, stability, and willingness to pay for a consumer to qualify for a credit product can be tossed out the door when it comes to collecting past-due payments during...
Shortcomings in projecting cash flow are undermining mobile banking, where small screens and the need for on-the-go decision-making often force consumers to reach for pen, paper, and a calculator...

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