By a number of important measures, banks and credit unions are the first place that most consumers turn to handle their bill-paying chores, serving as the conduit for the largest share of the $3.5...

10th Annual Credit Card Issuer Identity Safety Scorecard

14 January 2016 By: Al Pascual, Kyle Marchini, Sarah Miller
Fueled by massive data breaches, credit card fraud has reached new levels of prominence in the U.S. In 2014, more than half of all fraud victims had a credit card misused, placing even greater...

Announcing Javelin’s 2016 Consumer Identity Safety Leaders

14 January 2016 By: Al Pascual, Kyle Marchini
Javelin’s 2016 Consumer Identity Safety Leaders is the definitive view of the companies providing identity safety features to mitigate fraud risks for customers.  Javelin evaluated the top 20 U....
The financial services market has seen considerable disruption and changing customer expectations in the past year.  Javelin has been tracking trends. Our analyst team has considered all of the...
In 2015, 1 in 10 U.S. adults first began using mobile banking, accounting for growth of 25 million new mobile bankers. At the same time, 28 million more consumers adopted smartphones and 29 million...
The market for person-to-person (P2P) payments continues to grow and evolve as new technologies, new vendors, and new capabilities stream into our daily lives, providing consumers with a dazzling...
Securing payment data has become more than just a factor for mitigating the risk of fraud. It is now a base requirement for any new foray into the world of payments, even being viewed as a...
The growing adoption of smartphones and tablets by consumers has begun to transform our shopping habits, including how we browse, or “window-shop,” and consummate transactions for goods and services...
As smartphones and tablets become more pervasive in the U.S., it is no surprise that more and more small and micro businesses are using them in their businesses. In this report, Javelin examines the...
Although thousands of U.S. banks and credit unions thrive by serving small businesses, an ample majority of these businesses imply that online services fall short at their primary FIs. For example,...

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