Gen Z — the cohort of consumers born since 1995 — is beginning to come of age. As its members enter college and the workforce and encounter the financial challenges that come with adulthood, they’...
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Since 2011, Javelin has been tracking consumers’ perceptions of the “Gang of Five” — Apple, Google, Amazon, PayPal, and Facebook — and how these technology companies compare in terms of trust,...
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All signs point to an auto lending industry that is on the mend.  As the economy has improved and consumer confidence has returned, auto loans have been on the rise and financial institutions...
In the wake of the Cambridge Analytica scandal that impacted roughly 87 million Facebook users, California lawmakers have quickly pushed through privacy legislation that could become a standard for...
Connected cars, light bulbs, voice assistants, chatbots, and more! The “Internet of things” (IoT) is expanding swiftly with new types of devices, many of them carrying potential to support banking...
In the past 18 to 24 months, the U.S. market has witnessed a revolution in improvement in delivering faster payments to both consumers and businesses. Dramatic examples include the launch and...
In 2012, regulators began to censure financial institutions and credit card issuers for certain practices related to identity protection offerings. After more than $2 billion in fines and...
Despite warnings from academics, former intelligence community officials, and federal law enforcement, some security professionals at financial services companies harbor a willingness to attack their...
Trust is foundational to the relationship between banks and their accountholders. Whether it comes to having confidence in the security of funds or faith in the guidance of a financial adviser,...
In April 2018, the World Wide Web Consortium (W3C) advanced the Web Authentication (WebAuthn) standard to the Candidate Recommendation stage. This standard defines an application programming...

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