The litany of consumer PII made available to criminals in several years of massive data breaches fed the triplication of Existing Non-Card Account Fraud (ENCF) incidence in 2013, with checking and...
Financial institutions today are under tremendous pressure to reinvent themselves. Rapidly changing consumer needs, combined with ever‐faster technology adoption curves and evolving regulatory...
Consumers rely on their mobile devices on an ever‐growing basis to keep them connected through email, messaging, and social media while also putting financial services and shopping in the palm of...
Three years ago Javelin identified a segment of tech-savvy, mobile-minded consumers whom bankers should covet: the Moneyhawks. The Moneyhawks — 13% of U.S. adults — have a demanding...
Notable financial institutions, technology vendors, and app developers such as Barclays, U.S. Bank, Wells Fargo, Fiserv, and PayPal are scrambling to demonstrate that wearables such as Google Glass...
The CARD Act of 2009 severely limited the once-pervasive trend of issuing credit cards to college students, and some issuers turned to prepaid cards to continue providing cards to college campuses....
As the use of consumers’ personally identifiable information (PII) by businesses continues to evolve, sensitive data is constantly being placed at risk of compromise. To ensure that consumers can...
The number of tablet bankers has increased tenfold in the past three years. Tablet adoption has reached the 50% crossover point, just four short years after Apple introduced the iPad. While tablets...
The failures of old‐style PFM make it difficult for many bankers to reimagine personal finance management for a mass market in a mobile-first era. Adoption of contemporary PFM has flat‐lined, with...
Gen Y consumers will earn 46% of the income in the United States by 2025, spurring profits for the financial institutions they choose. Despite their potential, the young Americans in Gen Y are often...

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