Smartphone and tablet use has finally become the norm for small businesses, and more than half of all business owners have adopted mobile banking. But most of today’s small businesses are monitoring...
In 2015, nearly 1 million accountholders switched primary financial institutions as a result of fraud. Poorly handled by the victim’s FI, fraud can prove a tremendously disruptive event. Conversely,...
A growing number of so-called robo investment firms, fintech innovators, and bank partnerships is rushing to refine a cost-effective business model for investment services in a digital-first era. The...
Bitcoin — and by extension its blockchain — has captivated the financial industry. On paper, a private version of the virtual currency’s distributed ledger technology (DLT) could be a common-sense...
Javelin’s latest Future Trends report is making a notable departure from previous editions. We want our clients to be alerted to upcoming trends over a longer time horizon to be better prepared...
FIs are understandably focused on mining customer data to cross-sell products and deliver an immediate return on investment, yet offers too often are poorly targeted and therefore put off...
An inflection point is fast approaching in mobile payments. An explosion of payment options has been ignited by the market’s rapid growth to $180 billion — tripling in only three years. Today,...
The growth of digital financial technologies has placed dual pressures on security systems. Emerging digital channels have facilitated fraud like never before, but users are growing less tolerant...
In what has become a classic story in the financial technology space, the start-ups that were born out of a professed desire to disrupt the banking industry have evolved to rely on and partner...
Partnerships between banks and fintech are not new, but they have recently surfaced as a major industry trend. What’s different this time around is the surge in the number of competent start-ups...

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