Five years ago Apple unveiled TouchID, and biometrics quickly took consumer authentication by storm. Today, consumers expect their financial institutions to support fingerprint scanning, but an...
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When new payment products are introduced to the market, executives need to understand whether it is a passing fad or whether they need to get on board with the new technology. Being an early adopter...
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In Europe and the U.S., financial services organizations and their customers are enjoying the benefits of a digital revolution. Digital channels have transformed the way consumers interact with...
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This original report, sponsored by RSA, examines the challenges that financial institutions face in trying to manage fraud schemes that cross, and take advantage of, different banking channels...
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The blockchain technology movement is occurring while consumer privacy regulations are being enacted globally and, at first glance, blockchain technology and consumer privacy appear to be at odds...
With six-figure annual household incomes and access to appreciating as well as income-producing assets, the mass affluent present an attractive target for traditional and nontraditional lenders...
This original report, sponsored by MagicCube, examines the potential impact of EMVCo's pending virtual trusted execution environment (vTEE) certification and the advantages and drawbacks of...
In the fight against credit and debit card fraud, merchants and issuers unwittingly create unintended casualties when they decline a legitimate cardholder’s transaction because of suspected fraud...
As digital commerce has developed over the past 30 years, the Supreme Court of the United States (SCOTUS) has twice ruled on the issue of taxation. Most recently, a June 21, 2018 ruling in South...
​Bank of America first announced its ambitious plans for a mobile banking virtual assistant in the fall of 2016. Dubbed “Erica,” the bank’s assistant ultimately took more than two years of...

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