A strong level of consumer interest in voice control of mobile banking is not being matched by bank development to meet the emerging demand. Delivered initially through banks’ mobile banking...
When it comes to small business banking’s mediocrity, the time for excuses has passed. Across all sectors, global nonbank funding has risen from $4 billion in 2013 to $19 billion in 2015, fueling...
The ongoing development of the person-to-person (P2P) payment market has continued its dramatic growth as the market players continue to evolve. The past year has brought seismic changes, including...
Smartphone and tablet use has finally become the norm for small businesses, and more than half of all business owners have adopted mobile banking. But most of today’s small businesses are monitoring...

Understanding Post-Fraud Bank Switching

15 December 2016 By: Al Pascual, Kyle Marchini
In 2015, nearly 1 million accountholders switched primary financial institutions as a result of fraud. Poorly handled by the victim’s FI, fraud can prove a tremendously disruptive event. Conversely,...
A growing number of so-called robo investment firms, fintech innovators, and bank partnerships is rushing to refine a cost-effective business model for investment services in a digital-first era. The...
Bitcoin — and by extension its blockchain — has captivated the financial industry. On paper, a private version of the virtual currency’s distributed ledger technology (DLT) could be a common-sense...
Javelin’s latest Future Trends report is making a notable departure from previous editions. We want our clients to be alerted to upcoming trends over a longer time horizon to be better prepared to...

Mobile Payments Fraud Becomes Painful

12 December 2016 By: Al Pascual
The mobile channel can facilitate nearly any type of consumer payment, often with greater convenience than before. This has attracted a growing legion of dedicated users, yet wherever legitimate...
Digital banking fails whenever customers must reach for paper, pencil, and calculator. Worse, it happens all too commonly in the course of tackling basic chores such as paying a bill or moving...

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