As financial institutions (FIs) increasingly focus on digital channels, industry leaders are coming to accept that any web or mobile application, piece infrastructure or network, or API open to the...
There has been a proliferation of companies offering consumers the ability to make person-to-person (P2P) payments as demand has increased exponentially. The number of consumers making P2P payments...
This original report, sponsored by Identity Guard, examines the risks that child identity fraud poses to minors and their guardians along with the most effective steps that guardians can take...
Over the past several years, there’s been an evolution in card fraud. With the advent of the EMV chip card standard, criminals are changing their digital habits, adapting with consumer trends...
America loves Amazon’s Alexa, with millions of owners turning to the digital assistant daily for entertainment and information. More than half of all consumers are also interested in leveraging their...
Even as identify fraud reaches new highs in the US, the identity protection market is facing new struggles in satisfying users. Between 2015 and 2017, the IDPS industry shrank by $500 million in...
Banks are failing at mobile account opening while consumers continue to start a growing percentage of overall applications via smartphone. With nearly 1 in 3 checking account applicants...
As account opening continues to transition from physical to digital channels, financial institutions, issuers, lenders, and other organizations must optimize the digital experience of...
While most businesses have only one financial relationship and tend to stay loyal to their bank, a subset of small businesses (31%) spread their accounts, products, and financial services across...
SMS one-time passwords (OTPs) have permeated nearly all authentication experiences in financial services, but because of an increasing number of vulnerabilities, their ability to provide...

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