Drawing on Javelin’s Digital Banking Maturity Path, this initial report provides banks with a strategic roadmap to help understand where mobile banking has grown beyond being just a tool for...
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The Consumer Financial Protection Bureau recently finalized a new rule governing the underwriting of certain short-term loans, notably payday loans. These loans are most frequently provided by...
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Drawing on Javelin’s Digital Banking Maturity Path, this report provides a tactical and strategic roadmap to position a bank or credit union as a trusted adviser and long-lasting financial...
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Analysts from Javelin’s Payments practice recently attended FinovateSpring 2018. Of the firms presenting, Javelin identified four companies, highlighted in this report, providing an innovative...
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It’s been nearly 10 years since the first consumer-focused neobanks such as Simple and Moven arrived, touting their desire to upend the financial services industry then reeling from tanking...
The latest generation to come of age, Gen Z, is the first generation that is truly mobile-native — it could be called the smartphone generation. While the group’s next older peers, Millennials,...
Chargebacks were a $31 billion problem in 2017 — a burden that extends far beyond the liability for disputed transactions. Complying with complex and arcane rules that vary across networks and...
The payment industry is witnessing evolution at a rate that was once inconceivable. And despite the efforts of financial institutions and issuers to prepare for the attempts of fraudsters that...
In late November 2017, Uber announced a previously undisclosed theft of data affecting roughly 57 million riders and drivers that had taken place roughly a year earlier. The ride-sharing startup...
As financial institutions (FIs) increasingly focus on digital channels, industry leaders are coming to accept that any web or mobile application, piece infrastructure or network, or API open to the...

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