The number of tablet bankers has increased tenfold in the past three years. Tablet adoption has reached the 50% crossover point, just four short years after Apple introduced the iPad. While tablets...
The failures of old‐style PFM make it difficult for many bankers to reimagine personal finance management for a mass market in a mobile-first era. Adoption of contemporary PFM has flat‐lined, with...
Gen Y consumers will earn 46% of the income in the United States by 2025, spurring profits for the financial institutions they choose. Despite their potential, the young Americans in Gen Y are often...
Years of complacency among businesses and indifference among consumers regarding data breaches were effectively shattered in 2013. In the same year as one of the largest data breaches in history, the...
The underserved, underbanked, and unbanked population is large and diverse: At present just over one in four Americans fall into this category. Because of the underbanked market’s clout,...
The point of sale (POS) retail market is evolving like never before, as traditional paper-based payments (cash and check) have increasingly lost favor with consumers and merchants and are quickly...
The U.S. roadmap for the deployment of chip card has existed since 2012, providing the payment industry with plenty of time to prepare for the transition from magnetic-stripe cards to smart cards....
Establishing a digital banking strategy starts with addressing the profitable but demanding Moneyhawks™, who are shaping how Americans will bank, pay, shop, save, and invest in the future. These 37...
Women present bankers with a conundrum. On one hand, women are more satisfied than men with mobile banking. On the other hand, women are less active customers — not only in mobile banking but also...
Smartphone, tablet and mobile banking adoption are shattering expectations, raising the stakes for FIs to compete through superior mobile banking. In 2013, 95 million U.S. adults used mobile banking...

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