CNBC - [Familiar fraud] Cases ebb and swell, with more taking place during tough economic times, said Al Pascual, Director of Fraud and Security at JAVELIN. In 2011, familiar fraud affected 0.64 percent of the population, versus 0.35 percent last year. "We think that this ties very closely to the economy," he said. "That's when scruples tend to be a little more malleable."Read More
Forbes - Consumers spent $75.8 billion in apps and on the mobile web in 2014, up 33.68% from $56.7 billion in 2013, according to a new report Mobile Online Retail Payments Forecast 2015 from research and consulting firm Javelin Strategy and Research, which includes several surveys of between 1,500 and U.S. consumers over the past two years. Javelin predicts mobile retail commerce in the U.S. will grow to $217.4 billion by 2019.Read More
Forbes - Mark Schwanhausser, Director of Omnichannel Financial Services at JAVELIN, thinks banks should send them a message every time they log in, and the communications should help them with their financial lives. That does not mean pushing credit cards that will trap them in debt — it means helping them save. By becoming a savings advocate early in a customer’s life, banks have an opportunity to build a relationship and earn future business such as auto loans, mortgages and investments.Read More
- Omnichannel Financial Services
Delves into customer behavior and technology trends.
Tracks traditional and emerging payments services, networks, and strategies.
- Fraud & Security
Provides business intelligence on customer fraud attitudes and methods to manage it.
Tracks emerging mobile marketing, payment, and banking solutions.