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Mar 2, 2015

NBC News - We (consumers and industry) did all this work to reduce the fraud risk and all we got was a three percent decline in victims. That is not acceptable, according to Al Pascual.

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Feb 25, 2015

AmericanBanker - Mark Schwanhausser, Director of Omnichannel Financial Services at Javelin Strategy & Research, said the fewer steps it takes to save money, the more likely consumers are to do so. "If it makes a lifelong savings habit as easy as finding [loose change] in sofa cushions, Wouldn't that be a good thing?"

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Feb 24, 2015

Banking Exchange - “Mobile banking features can encourage customers to switch to a new banking relationship,” says Mary Monahan, Director of Mobile at Javelin Strategy & Research. “Banks that hope to capture the loyalty of these mobile bankers need to wisely invest in mobile banking technology for the future, such as instant balance viewing (before entering credentials), mobile photo bill pay, mobile P2P transfers, and support for mobile banking enrollment through a mobile device.”

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Coverage Areas.

  • Multi-Channel Financial ServicesOmnichannel Financial Services

    Delves into customer behavior and technology trends.

  • Dynamic PaymentsPayments

    Tracks traditional and emerging payments services, networks, and strategies.

  • Security, Risk & FraudFraud & Security

    Provides business intelligence on customer fraud attitudes and methods to manage it.

  • MobileMobile

    Tracks emerging mobile marketing, payment, and banking solutions.