Millennials and other digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them.

Bank Customer Experience (BCX) Summit will provide bank executives with powerful insights on these trends and highlight innovative technology to help today’s financial institutions transform themselves to capture the next generation of consumers.

8:00 am | General Session

In this session, you will hear four 15-minute, thought-provoking talks on hot topics of the day.

A Focus on Gen Z Payment Habits – Are They Really That Different from Millennials?
Presenter: Rachel Huber

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