Payments Research

Understand what shapes consumer transactions

Technology, social media and demographics factor directly into people’s decisions about where to shop and how to pay bills. To grasp their effects and project their future influence, Javelin’s analysts monitor and offer insights on:

Payment card controls are features of digital banking that consumers want but the financial services industry has failed to deliver effectively at scale. Despite adoption by card companies and some financial institutions, consumer adoption has been...

2019 Payments Trends

Javelin Report
January 14, 2019
Payments have been slowly evolving for the past decade. However, the pace has accelerated over the past few years, forcing infrastructure and organizational changes to meet the demands of payment modernization. The move to improve efficiency, speed...
This report evaluates the key areas payment professionals need to consider as P2P becomes a component of a payment mix strategy.
This report takes a closer look at why consumer sentiment is a risk in deploying blockchain and provides guidance on how blockchain can meet consumer needs for data protection and privacy.

Mobile Wallet Wars: A Battle for Consumer Loyalty

Javelin Report
September 6, 2018
Since the launch of Apple Pay in 2014, payment providers, issuers, and merchants have been jockeying for position as the default payment method on digital devices. Apple Pay was quickly followed by Google Pay and Samsung Pay, yet the big three...
This report takes a closer look at some of the major faster payment initiatives and explores their potential opportunities for adoption as well as any potential barriers.
Analysts from Javelin’s Payments practice recently attended FinovateSpring 2018. Of the firms presenting, Javelin identified four innovative companies, highlighted in the report in alphabetical order, that we felt our clients should be aware of and...
This report examines how Gen Z approaches technology and the generation’s impact on banking and retail commerce. It provides insight into Gen Z consumers’ expectations for how companies should seek to serve them and meet their needs.
This scorecard report examines independent (not from a bank) mobile apps that can be downloaded from the Apple App Store and Google Play including Zelle, Venmo, Facebook Messenger, Popmoney, and more.

2018 Digital Lending Trends

Javelin Report
March 1, 2018
While most areas in retail banking have embraced the power of going digital, lending has been a clear laggard.  It is only over the last few years that lending has truly embraced the digital revolution. Spurred by threats from alternative...

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