Press Releases

Merchants Winning the Battle for Mobile Wallet Supremacy

September 7, 2018

Javelin Strategy & Research’s new report, Mobile Wallet Wars: A Battle for Consumer Loyalty, calls into question the wallet as a payment method. It also explores the features that will compel consumers to readily use a mobile wallet in their...

Navy Federal Credit Union, Regions, and USAA Take Top Honors in Javelin’s 2018 Trust in Banking Awards

June 27, 2018

Navy Federal Credit Union, Regions, and USAA take top honors and distinguished themselves as a leader in Javelin’s 2018 Trust in Banking Awards. 

Javelin Strategy & Research Pinpoints How Banks Can Chart a Course to Better Mobile Banking

June 18, 2018

Javelin Strategy & Research’s new report, Charting a Course to Better Mobile Banking, describes a principles-based approach to digital banking that balances investments in new technology with a focus on customer satisfaction and lower servicing...

Small Business Neobanks Enter The Market to Service Businesses That Have Outgrown Consumer Banking

June 11, 2018

Javelin's new report, Small Business Neobanks: Filling the Digital Gap for Entrepreneurs and Freelancers, examines the market need for neobanks and explores why financial institutions should take a note. Designed for tech-savvy customers...

Javelin Strategy & Research Provides Blueprint for Building Better Online Banking

June 6, 2018

Javelin Strategy & Research outlines 36 online banking principles that empower customers and position financial institutions as trusted advisors.

Gen Z Demands a Different Approach to Payments

May 24, 2018

A new Javelin Strategy & Research report, Technologies Influencing Generation Z Payments Adoption, examines how Generation Z’s interaction with technology is influencing and shaping their expectations and use of payments – and how financial...

Financial Institutions Becoming Comfortable with Vulnerability Disclosure

May 2, 2018

Javelin Strategy & Research’s new report, Bug Bounties: Overcoming Fears, Finding Solutions, reveals interest and concerns with vulnerability disclosure policies, bug bounty programs and crowd-sourced penetration testing.

Javelin Strategy & Research Announces Mobile P2P App Awards: Venmo Recognized as Best in Class

April 25, 2018

The report, 2018 Mobile P2P App Scorecard: Creating a  foundational block of a multiproduct consumer relationship, evaluates 10 standalone mobile apps available from both Google Play and the Apple App Store. Javelin examines over 100...

Child Identity Fraud Hit More Than One Million U.S. Victims in 2017 According to New Javelin Strategy & Research Study

April 24, 2018

The report, sponsored by Identity Guard, finds data breaches are especially damaging for minors. Among those who were notified their information was breached, 39 percent became victims of fraud, compared with 19 percent of notified adults. The...

Consumers Showing Early Interest in Banking Through Amazon and Google Smart Speakers

April 18, 2018

More than half of all consumers surveyed would use Amazon’s digital voice assistant, Alexa, to make routine banking requests, including checking account balances (47%) and reviewing recent transactions (43%), according to a new report, Smart Speaker...