The inaugural edition of 2017 Javelin Trust in Banking Leader awards is based on the Trust in Banking report, which provides financial institutions deep insights into these most important aspects of the relationships with their clients and...
Press Releases
As smartphones increasingly become a nexus for consumers’ financial lives, their value to fraudsters has risen accordingly. Although mobile malware has yet to become a pervasive threat in western markets, it has created chaos in China and India.
Top Myths of Prepaid Cards are Busted
March 16, 2017
The ability to profitability serve prepaid card market has proven elusive for some while presenting a bounty for others. This report provides recommendations to market to these consumer segments and increase profitability of prepaid card market...
Digital Account Opening Still Has A Long Road to Reality
February 23, 2017
Over half of all successful applications for most bank products used online and mobile channels at some point during the application process. Yet these digital channels are still flawed, with few applicants enjoying a start-to-finish process in the...
Identity Fraud Hits Record High with 15.4 Million U.S. Victims in 2016, Up 16 Percent According to New Javelin Strategy & Research Study
February 1, 2017
The 2017 Identity Fraud Study revealed a record high with two million more victims this year than previous years. Fraudsters took nearly one billion dollars more than last year, reaching $16 billion for 2016.
Javelin Predicts 1 in 2 U.S. Consumers Will Conduct P2P by 2021
January 11, 2017
The U.S. person-to-person (P2P) payment market in 2016 has experienced with dramatic growth with almost $500 billion in P2P transactions from a bank, non-bank or money transmitter service. This market will experience further expansion over the next...
With mobile proximity payments projected to reach $92 billion by 2019, merchants and card issuers are rushing to release branded mobile apps that capitalize on both in-store and online payments growth. Javelin predicts that hundreds of new payments...
Merchant Take Slow Road to EMV Adoption: Many Issues to Consider
November 16, 2016
It has been more than one year since the EMV liability shift for retail stores, where consumers and retailers alike have grappled with learning to use EMV cards and implementing terminals to take them. Unfortunately, the process for both of these...
Announcing the 2016 Javelin Online Banking Leaders
November 15, 2016
Javelin Strategy & Research announces the winners of the Javelin Online Banking Leader awards for those financial institutions (FIs) that have distinguished themselves from the pack by providing the best-in-class online banking experience...
With the October 2015 migration to the EMV chip card standard now a year in the rearview mirror, many small retailers are still struggling with where to make point-of-sale upgrades to keep up with the rapid explosion in consumer payments choices.
