Press Releases

Digital Account Opening Still Has A Long Road to Reality

February 23, 2017

Over half of all successful applications for most bank products used online and mobile channels at some point during the application process. Yet these digital channels are still flawed, with few applicants enjoying a start-to-finish process in the...

Identity Fraud Hits Record High with 15.4 Million U.S. Victims in 2016, Up 16 Percent According to New Javelin Strategy & Research Study

February 1, 2017

The 2017 Identity Fraud Study revealed a record high with two million more victims this year than previous years. Fraudsters took nearly one billion dollars more than last year, reaching $16 billion for 2016. 

Javelin Predicts 1 in 2 U.S. Consumers Will Conduct P2P by 2021

January 11, 2017

The U.S. person-to-person (P2P) payment market in 2016 has experienced with dramatic growth with almost $500 billion in P2P transactions from a bank, non-bank or money transmitter service. This market will experience further expansion over the next...

Branded Mobile Payments Apps to Capture Projected $92 Billion Market by 2019

December 14, 2016

With mobile proximity payments projected to reach $92 billion by 2019, merchants and card issuers are rushing to release branded mobile apps that capitalize on both in-store and online payments growth. Javelin predicts that hundreds of new payments...

Merchant Take Slow Road to EMV Adoption: Many Issues to Consider

November 16, 2016

It has been more than one year since the EMV liability shift for retail stores, where consumers and retailers alike have grappled with learning to use EMV cards and implementing terminals to take them. Unfortunately, the process for both of these...

Announcing the 2016 Javelin Online Banking Leaders

November 15, 2016

Javelin Strategy & Research announces the winners of the Javelin Online Banking Leader  awards for those financial institutions (FIs) that have distinguished themselves from the pack by providing the best-in-class online banking experience...

The Evolving Point-of-Sale Landscape Challenges Small Retailers to Adapt

November 9, 2016

With the October 2015 migration to the EMV chip card standard now a year in the rearview mirror, many small retailers are still struggling with where to make point-of-sale upgrades to keep up with the rapid explosion in consumer payments choices.

Smartphone Shopping Generates 70 Cents of Every $1 in Mobile e-Commerce

October 18, 2016

Mobile e-commerce, through both apps and browsers, is surging to new heights, having grown 60% in 2015 to reach $120 billion. Despite the opportunity that this growth presents, too many merchants still offer experiences that are optimized for larger...

Shopping is Blurring Between In-Store POS and Online Payment Transactions

September 15, 2016

The physical retail point-of-sale (POS) environment has experienced more disruption in the past two years than in the past 50 years.  Javelin's recent report evaluates transaction activity in the physical retail POS market through 2020 and...

The Future of Biometrics is Here: Are Consumers Willing to Adopt?

August 24, 2016

Securing card and mobile wallet transactions while meeting customer’s demands for streamlined experiences requires a variety of solutions that reach beyond what happens at the payment terminal.