Press Releases

Announcing the 2016 Javelin Online Banking Leaders

November 15, 2016

Javelin Strategy & Research announces the winners of the Javelin Online Banking Leader  awards for those financial institutions (FIs) that have distinguished themselves from the pack by providing the best-in-class online banking experience...

The Evolving Point-of-Sale Landscape Challenges Small Retailers to Adapt

November 9, 2016

With the October 2015 migration to the EMV chip card standard now a year in the rearview mirror, many small retailers are still struggling with where to make point-of-sale upgrades to keep up with the rapid explosion in consumer payments choices.

Smartphone Shopping Generates 70 Cents of Every $1 in Mobile e-Commerce

October 18, 2016

Mobile e-commerce, through both apps and browsers, is surging to new heights, having grown 60% in 2015 to reach $120 billion. Despite the opportunity that this growth presents, too many merchants still offer experiences that are optimized for larger...

Shopping is Blurring Between In-Store POS and Online Payment Transactions

September 15, 2016

The physical retail point-of-sale (POS) environment has experienced more disruption in the past two years than in the past 50 years.  Javelin's recent report evaluates transaction activity in the physical retail POS market through 2020 and...

The Future of Biometrics is Here: Are Consumers Willing to Adopt?

August 24, 2016

Securing card and mobile wallet transactions while meeting customer’s demands for streamlined experiences requires a variety of solutions that reach beyond what happens at the payment terminal.

Apple, Android & Samsung "Pays" Fail to Drive Repeat Mobile Wallet Purchases

August 17, 2016

While consumer adoption of mobile wallets continues to rise, monthly mobile wallet use has dipped 20%. The three major “Pays”--Apple Pay, Android Pay, and Samsung Pay-- are failing to encourage consumers to reach for their phones instead of their...

Commoditization Looms For Small Business Banking--Bank Switching on the Horizon

August 4, 2016

As technology and increased choice allow small businesses to spread their financial accounts across various institutions, bankers need to be thinking about how to retain their customers by using digital banking to position themselves as a trusted...

Consumers Avoid Tablets for Mobile Banking

July 27, 2016

Since the iPad’s introduction in 2010, tablet adoption has enjoyed meteoric growth and appears to have every reason to succeed as a banking platform. So why has innovation and development slowed to a crawl for tablet-specific functionality, leaving...

Internet of Things (IoT) Triggers New Impulse E-commerce Purchasing

July 14, 2016

JAVELIN examines the new IoT and mobile devices and applications consumers are using to quickly and efficiently purchase through online and mobile channels in it's new report, Online Retail Payments Forecast 2016. Almost 1 in every 2...

Sale of Anthem SSN Data Could Result in Nearly 10 Million Fraud Victims

June 23, 2016

Data theft from government agencies, healthcare providers, financial institutions, telecoms, retailers, and social networks proved that no industry is immune from attack.  JAVELIN assesses how the relationship between data breaches and...