This original report, sponsored by Kount, provides insights and education to retailers and merchants to demonstrate how digital transformation also brings about more complex fraud scenarios. While improving the user experience, it is critical that vulnerabilities are identified and mitigated.

This research report was independently produced by Javelin Strategy & Research. Javelin Strategy & Research maintains complete independence in its data collection, findings, and analysis.


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Enterprise data in this report was collected from a survey of 200 fraud and payment decision makers for businesses headquartered in the United States. Respondents were taken from four industries consumer banking (N = 50), insurance (N = 50), restaurants/food service (N = 50), and retail merchants (N = 50).