Javelin Research

Javelin Strategy & Research evaluated 11 vendors in its 2021 Digital Banking Platform Vendor Scorecard, identifying a “Best in Class” winner (Backbase) as well as two leaders (Apiture and Q2) and two leaders in each of three sections:...
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The traditional definition of “financial relationship” has changed forever. For banks to adjust to this change and deepen their connections with customers, they will have to embrace new ways of defining those relationships, speed their evolution...
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The trends in cybersecurity in the coming year will be marked by shifts in focus. Ransomware, long directed mainly at businesses, will increasingly afflict everyday consumers, many of whom are ripe targets for criminals. At the financial institution...
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The prevention and mitigation of fraud is a bottom-line concern for banks. For the owners of small businesses among their customers, fraud can be devastating to the enterprise and to the banking relationship. The best line of defense against fraud...
In this report, a companion piece to Three Priorities for Countering Fraud Against Small Businesses, Javelin outlines why small businesses are uniquely susceptible to fraudulent activity, and provides a detailed framework for how banks can deputize...

What’s Next for Digital and Remote Loan Closings?

Javelin Report
Date: November 30, 2021
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
Roughly 20 years after the advent of eNotes in the mortgage industry, fully paperless loans still account for only a small fraction of overall volume. The fact is, digital closings offer many advantages over traditional in-person, on-paper closings...
It’s a democratized and increasingly self-serve landscape for investors, but here’s the good news: Incumbent wealth managers can compete in this environment. Those who do will meet investors’ ever-shifting needs, and that requires personalization, a...
The banks that succeed over the next decade and remain relevant against increasing nonbank competition are the ones that will build a personalized, omnichannel experience that helps solve the most pressing issues for small-business clients: getting...
The Google/CME deal is largely unprecedented. Google has the opportunity to directly explore dynamic market data, derivative trading products and financial communication pipelines through the lens of quantum computing and advanced algorithms. If the...

The Balancing Act: Solving for Frictionless Experiences

Javelin Report
Date: November 17, 2021
Author(s): John Buzzard
Research Topic(s): Fraud Management, Fraud & Security
This report will delve into whether a completely frictionless experience is necessary to meet the average consumer’s expectations for security and smoother transactions. As providers of financial services define the parameters of their clients’...

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