Javelin Research

This report evaluates the key areas payment professionals need to consider as P2P becomes a component of a payment mix strategy.

Preserving Trust in Digital Financial Services: The Role of Identity and Authentication

Date: November 7, 2018
Author(s): Al Pascual, Kyle Marchini
This original report, sponsored by IBM Security examines the role of identity verification and authentication in building trust in financial services, both in helping accountholders trust their financial institutions and in enabling financial...

Overcoming the Top Ten Challenges to Omnichannel Fraud Management

Date: November 6, 2018
Author(s): Al Pascual, Kyle Marchini
This original report, sponsored by RSA, examines the challenges that financial institutions face in trying to manage fraud schemes that cross, and take advantage of, different banking channels. This research report was independently produced...
This report takes a closer look at why consumer sentiment is a risk in deploying blockchain and provides guidance on how blockchain can meet consumer needs for data protection and privacy.

Mass Affluent Borrowers: They Want Digital and They Want it Now

Javelin Report
Date: October 23, 2018
Author(s): Al Pascual
With six-figure annual household incomes and access to appreciating as well as income-producing assets, the mass affluent present an attractive target for traditional and nontraditional lenders alike. However, the segment’s comfort with technology...

EMVCo Virtual TEE Certification

Date: October 22, 2018
Author(s): Kyle Marchini, Al Pascual
This original report, sponsored by MagicCube, examines the potential impact of EMVCo's pending virtual trusted execution environment (vTEE) certification and the advantages and drawbacks of vTEEs compared to current approaches, such as physical TEEs...

Addressing the Threat of False Positive Declines

Javelin Report
Date: October 17, 2018
Author(s): Kyle Marchini
In the fight against credit and debit card fraud, merchants and issuers unwittingly create unintended casualties when they decline a legitimate cardholder’s transaction because of suspected fraud. No one wins when a “false positive” decline happens...

South Dakota v. Wayfair Inc.

Javelin Report
Date: October 16, 2018
As digital commerce has developed over the past 30 years, the Supreme Court of the United States (SCOTUS) has twice ruled on the issue of taxation. Most recently, a June 21, 2018 ruling in South Dakota v. Wayfair Inc. now allows a state to collect...

All Eyes On Bank of America's Virtual Assistant

Javelin Report
Date: October 11, 2018
Author(s): Emmett Higdon
​Bank of America first announced its ambitious plans for a mobile banking virtual assistant in the fall of 2016. Dubbed “Erica,” the bank’s assistant ultimately took more than two years of development to reach customers. Erica went live in selected...
Javelin’s 2018 Mobile Banking Scorecard seeks to help financial institutions lay out a strategic road map that leads to deeper engagement and more lasting customer relationships. It provides a data-driven assessment of more than 200 mobile features...


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