Javelin Research

Javelin’s 2021 forecast shows that growth in monthly mobile banking adoption is tapering off and will remain far short of adoption of online banking for years into the future. 

The Battle for P2P: Should your FI be supporting Zelle, Venmo, both, or neither?

Advisory Webinar: Client Login Required
Date: November 16, 2018
Research Topic(s): Payments
Emerging devices and channels offer tremendous opportunities for payments innovation, but data security continues to be a limiting factor. Consumer devices are notorious for poorly-conceived data safeguards. Even when secure hardware is available,...

Phishing Banks: Tactics and Implications

Javelin Report
Date: November 15, 2018
Author(s): Sean Sposito
Research Topic(s): Cybersecurity, Fraud & Security
This report examines the concerns and attitudes of financial institutions regarding this crime of virtual deceit.  It also highlights and explores the solutions that FIs believe are most helpful in the fight against phishing.

2018 Mobile Biometrics Platform Scorecard

Javelin Report
Date: November 13, 2018
Author(s): Kyle Marchini, Al Pascual
Research Topic(s): Fraud Management, Fraud & Security
This report evaluates twelve of the leading mobile biometric authentication platform providers to assess the capabilities they offer in authenticating customers 

Zelle vs. Venmo: Financial Institutions and Third-Party P2P Providers

Javelin Report
Date: November 8, 2018
Research Topic(s): Payments
This report evaluates the key areas payment professionals need to consider as P2P becomes a component of a payment mix strategy.

Preserving Trust in Digital Financial Services: The Role of Identity and Authentication

Whitepaper
Date: November 7, 2018
Author(s): Al Pascual, Kyle Marchini
Research Topic(s): Fraud Management, Fraud & Security
This original report, sponsored by IBM Security examines the role of identity verification and authentication in building trust in financial services, both in helping accountholders trust their financial institutions and in enabling financial...

Overcoming the Top Ten Challenges to Omnichannel Fraud Management

Whitepaper
Date: November 6, 2018
Author(s): Al Pascual, Kyle Marchini
Research Topic(s): Fraud Management, Fraud & Security
This original report, sponsored by RSA, examines the challenges that financial institutions face in trying to manage fraud schemes that cross, and take advantage of, different banking channels. This research report was independently produced...

Small Business Mobile Banking: A Priority Map for Feature Leadership

Advisory Webinar: Client Login Required
Date: October 26, 2018
In the two years since our 2016 report “Overhauling Mobile Banking for Small Business,” new Javelin research reveals a glaringly consistent finding: Business owners remain underwhelmed by the mobile capabilities offered for small business banking.

Payments, Blockchain, and Consumer Data Privacy: A Fork in the Road

Javelin Report
Date: October 25, 2018
Research Topic(s): Payments
This report takes a closer look at why consumer sentiment is a risk in deploying blockchain and provides guidance on how blockchain can meet consumer needs for data protection and privacy.

Mass Affluent Borrowers: They Want Digital and They Want it Now

Javelin Report
Date: October 23, 2018
Author(s): Al Pascual
Research Topic(s): Digital Lending
With six-figure annual household incomes and access to appreciating as well as income-producing assets, the mass affluent present an attractive target for traditional and nontraditional lenders alike. However, the segment’s comfort with technology...

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