Javelin Research

Growing P2P Adoption

Javelin Report
Date: November 26, 2019
Author(s): Krista Tedder
P2P growth in the U.S. market is on an upward trajectory with fintech providers leading the way. Apple, Google, PayPal, and others provide consumers a vital service as many financial institutions struggle to provide the needed financial services to...

Challenger Banks Target Paycheck-to-Paycheck Prospects

Javelin Report
Date: November 21, 2019
Author(s): Emmett Higdon
U.S. digital-only challenger banks have long touted low fees as their primary benefit. No monthly account charges and free ATM transactions help position the mobile apps as consumer-friendly alternatives to giant banks. Several of these neobanks...

Lending to Gen Z

Javelin Report
Date: November 14, 2019
Author(s): Austin Kilgore
This report explores the economic, societal and cultural circumstances that differentiate Gen Z from Millennials and older generations and details the steps lenders must begin taking now to adjust their approach to acquiring, selling to, and...

Behavioral Biometrics: Innovative Fraud Deterrent or Threat to Consumer Privacy?

Javelin Report
Date: November 6, 2019
Author(s): Sean Sposito
Behavioral biometrics is quickly emerging as a useful means of lowering fraud losses. The technology pulls data from the gyroscopes of smartphones, monitoring and measuring the rates of keystrokes, among other techniques, to accurately ensure...
This report details how this evolution has occurred, and explores how banks can cement their status as the centralized hub through which business clients monitor and manage their finances.

Security Startups: Innovative Approaches to Detection

Javelin Report
Date: October 25, 2019
Author(s): Sean Sposito
For financial institutions (FIs) and payment companies, identifying cybersecurity startups to partner with can be among the most challenging tasks inherent in network defense. Unlike large established vendors, smaller, younger firms have the agility...

The Contactless Conundrum: Making The Business Case

Javelin Report
Date: October 21, 2019
Author(s): Rachel Huber
The United States recently moved to chip technology but is it ready for contactless payments? Issuers and merchants both need each other to make the business case to upgrade to near field communication (NFC) options. The report reviews the business...

Creating a Mobile Customer Service Continuum

Javelin Report
Date: October 7, 2019
Author(s): Emmett Higdon
Nearly 140 million Americans have used mobile banking in the past 30 days. For many of them, the mobile banking app has become their primary account management tool. Just 42% of these consumers, however, believe that they can resolve most customer...

Solving the Evolving Fraud Problem Through Fusion

Date: September 24, 2019
Author(s): Kyle Marchini, Sean Sposito
This original report, sponsored by Booz Allen Hamilton, outlines the specific motivations, frameworks, and technologies used by collaborative fraud and security teams inside financial institutions, merchants, and payment service...

How to Shape Zelle Beyond 2020

Javelin Report
Date: September 24, 2019
Author(s): Tyler Brown
A year and a half after its highly publicized rollout, Zelle has become the standard for making person- to-person payments through financial institutions (FIs). It has forced its way onto the shortlist for near-term investments in digital banking...


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