Javelin Research

Digital Lending Maturity Path

Javelin Report
Date: October 20, 2021
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
Big-ticket loans, such as those for cars and houses, have traditionally involved a lot of costly and time-consuming front-end work by financial institution staffers on behalf of prospective borrowers, followed by laborious underwriting processes...
New

A Roadmap to Best-In-Class Authentication

Whitepaper
Date: October 12, 2021
Author(s): Suzanne Sando
Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Visa, explores the path from simple authentication to best-in-class authentication. The ultimate goal is to provide Visa’s e-commerce partners with the best path to minimize friction to preserve the customer experience,...
New

Identity Fraud: Susceptibility is not Specific to Age

Whitepaper
Date: October 7, 2021
Author(s): John Buzzard
Research Topic(s): Fraud Management, Fraud & Security
This report explores the risk that identity fraud scams have on U.S. adults aged 50+.  As criminals pursue multiple targets in their quest to steal personally identifiable information, there is a complete lack of regard for the person who...
New

Giving Consumers Control and Enhancing Fraud Prevention

Whitepaper
Date: October 5, 2021
Author(s): Tracy Kitten
Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Experian®, explores how the COVID-19 pandemic accelerated consumers’ use of digital channels, which in turn has presented increased fraud risks. This has necessitated the need for financial institutions to implement...
New
This report, sponsored by Iris Global Identity & Cyber Protection, powered by Generali, explores the impact identity fraud has on the customer experience, highlighting how and why customer education about fraud prevention and a well-defined...
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A Zero-Day Mission to Reduce Account-Based Fraud

Whitepaper
Date: October 1, 2021
Author(s): John Buzzard
Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Neustar, explores how advanced authentication practices can help financial services providers differentiate between threat actors and legitimate accountholders without compromising the legitimate client’s access to accounts...
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Digital Mortgage & eNote Test Drive

Advisory Webinar: Client Login Required
Date: September 28, 2021
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
Join Austin Kilgore, Director of Digital Lending at Javelin Strategy & Research for an in-depth discussion about the key findings from one such “Test Drive” – a chronicle of how a complete loan process played out.

Auto Lenders to Face Challenges in Shift to Build-to-Order Car Buying

Impact Note
Date: September 22, 2021
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
Third-party auto lenders must accelerate their adoption of digital touchpoints to remain relevant with consumers and manufacturers migrating toward a build-to-order car buying experience. This market shift makes it paramount for lenders to offer an...

Digital Closing and eNote Test Drive

Javelin Report
Date: September 21, 2021
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
The era of the traditional paper-intensive mortgage closing is slowly ending; the victim of advancing technology and a pandemic that has prompted lenders and borrowers to seek safer, remote ways of doing business. After resources were poured into...

Building Sustainable Engagement in Business Digital Banking

Advisory Webinar: Client Login Required
Date: September 20, 2021
Author(s): Ian Benton
Join Ian Benton, Sr. Analyst for Small Business Banking and Payments at Javelin as he discusses how banks can move small-business customers beyond simple transactions and monitoring to an experience that is central to the financial success of their...

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