Javelin Research

Mobile Authentication in Small Business Banking

Javelin Report
Date: November 30, 2015
Author(s): Al Pascual, Kyle Marchini
This report looks at the unique challenges that mobile authentication faces for small-business banking. As well as how small-businesses are adopting mobile authentication measures. 
This report examines the effect of digital banking on the primary FI relationship, explores three types of factors that impact bank choice, and provides strategies for FIs to upgrade digital capabilities to maximize the value of primary status....
This whitepaper, sponsored by Deluxe, explores the motivations and barriers of consumers’ channel preferences for check ordering. It also explores the attitudes of financial institutions (FIs) toward the various check-ordering channels, and the...
The report reviews the type of online banking platform used (retail, small business, or large commercial) and the businesses’ attitudes toward the service. Specifically, businesses are asked whether they would pay for the online banking platform and...

Managing the Challenge of Merchant Chargebacks

Date: November 4, 2015
Author(s): Al Pascual, Kyle Marchini
This whitepaper, sponsored by Accertify, looks at how chargebacks impose both direct and indirect costs on merchants by diverting crucial resources to managing disputes, gathering documentation, and coordinating with multiple networks and acquirers...
This report  explores the impact of cross-border receipts and payments and how small businesses manage the foreign currencies that result from these transactions. It also examines the how small businesses invoice their customers in an effort to...

Online Retail Payments Forecast 2015

Javelin Report
Date: October 28, 2015
This report provides an in-depth analysis of developing trends in e-commerce, coupled with forecasts of online purchasing volumes and preferred funding mechanisms through 2019. In particular, this report will examine the growing importance of mobile...

U.S. EMV-ification: The Growing Case for Contactless Cards

Javelin Report
Date: October 22, 2015
Author(s): Al Pascual
This report provides a snapshot of the state of EMV today and forecasts the timeline for EMV ubiquity, as well as the anticipated rise in contactless EMV cards as issuers realize the opportunity for reclaiming top-of-wallet status with a faster and...
This whitepaper, sponsored by Diebold, looks at how mobile payments and mobile wallets are evolving in the U.S., detailing key barriers to end user adoption and consumer preferences for mobile wallet providers.
This study, sponsored by Entrust Datacard, explores the market for instant issuance of debit cards in-branch from the perspective of issuers and consumers. Revenue opportunities, and customer experience and satisfaction associated with instant...


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