Javelin Research

This report, sponsored by SAS, explores how the increasingly digital nature of payments changes how fraud occurs and how mitigation efforts need to adapt. This report is based on 120 independent interviews of payment and security...
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Optimizing Dispute Strategies

Javelin Report
Date: October 12, 2020
Author(s): Rachel Huber
Research Topic(s): Payments
This report evaluates consumer needs for disputing transactions and the challenges faced, and offers guidance on how financial services—both issuing and merchant—can improve the dispute experience to retain customers.  
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Identity Fraud in the Digital Age

Whitepaper
Date: October 1, 2020
Author(s): John Buzzard
Research Topic(s): Fraud Management, Fraud & Security
This original report sponsored by GIACT examines the challenges of identifying criminal activity associated with new account openings. As criminals exploit technology and consumers become increasingly dependent on digital technology,...
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Data Automation Strategies for Loan Origination and Servicing

Advisory Webinar: Client Login Required
Date: September 30, 2020
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
Join Austin Kilgore, Director of Digital Lending for an overview of new sources for underwriting data, the consumer privacy and security concerns that come with their use, and examine the most efficient strategies for maintaining productive...

Automating Third-Party Data Validations

Javelin Report
Date: September 29, 2020
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
This report will evaluate new sources of this data, the consumer privacy and security concerns involved in their use, and examine the most efficient strategies for incorporating these data sources into consumer lending origination processes.
​America’s small businesses have undergone a period of profound adaptation during the COVID-19 shutdown. If banks take the right steps coming out of the pandemic, these rapid shifts will transform how businesses interact with their banks...

Key Takeaways from the 2020 Digital Mortgage Conference

Impact Note
Date: September 24, 2020
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
The digital mortgage revolution is rapidly producing more sophisticated tools and capabilities that now reach every sector of mortgage finance — the pace of which has accelerated due in large part to the COVID-19 pandemic. This note provides an...

Improve Real-Time Payment Market Positioning Through Consumer Diversity

Javelin Report
Date: September 23, 2020
Author(s): Krista Tedder
Research Topic(s): Payments
This report helps focus on how consumer groups can be evaluated to diversify ways to pay and expand the market share of the financial institution through accessibility.  

Fast Access, Fast Payments

Whitepaper
Date: September 22, 2020
Author(s): Krista Tedder
Research Topic(s): Payments
This original report, sponsored by PSCU, provides insights and education to help Credit Unions prepare for the implementation of faster payments. A continuation of 2019's The Credit Unions' Guide to Faster Payments, this report provides...

Fight or Flight: The Impacts of a Data Breach Event

Javelin Report
Date: September 17, 2020
Author(s): John Buzzard
Research Topic(s): Fraud & Security, Fraud Management
Data breaches have evolved into a variety of threats that go far beyond payment card information and login credentials. Consumers are quickly adopting digital behaviors that encompass an array of merchants, mobile device apps, and financial service...

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