Javelin Research

Javelin’s seventh annual Identity Protection Services Scorecard examines the issues affecting consumer adoption of IDPS services and the means by which service providers can maximize their share of an increasingly consolidated market. The dynamic...
Mobile bankers want advanced features through the devices they use, as the mobile “power users” of yesterday become the average bank customers of 2013. Today, with 4 in 10 mobile consumers owning a tablet, and the majority owning a smartphone —...
Paying bills is an inescapable necessity for consumers, with $2.1 trillion in payments annually for just seven common types of bills in 2013, according to Javelin estimates. The mobile bill-payment industry is in its infancy — accounting for $36...
The stakes are high with an existing U.S. market of over $4 trillion up for grabs, yet so far no single entity has been able to crack the code for mobile wallets. The Gang of Five — Apple, Google, Facebook, Amazon and PayPal (eBay) — threatens to...

Cardless Cash Access

October 4, 2013
FIS’ Cardless Cash Access allows consumers to withdraw cash faster and more securely at the ATM, by preordering transactions through an Android or Apple mobile device.
Money transfers, like all other aspects of the payment industry, are going through a transformation. Consumers expect fast and ubiquitous connectivity between their own accounts and those of third parties, and many players are competing to make this...
Market forces are generating increased interest in mobile wallet use, creating an enormous opportunity and an attractive target for investment. The percentage of consumers who use smartphones and tablets is growing rapidly, and consumers’...
Javelin’s 11th annual online banking and bill-pay forecasts reinforce that adoption will remain unacceptably flat through 2018 unless financial institutions take action to upgrade services, counter misperceptions about paying bills at FIs, and...
The United States is home to more immigrants than any other country in the world, and Javelin estimates that remittance providers could potentially collect upwards of $2.12 billion in fees from outbound cross-border transfers. But increasing...
Virtual currency has evolved far past its humble beginnings as an in-game currency. The more than 47 million adult virtual currency users purchased $4.65 billion worth of virtual currency in 2012, and spend on virtual currencies is expected to more...

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