Payments

TRUST, TECHNOLOGY, AND THE U.S. CONSUMER

This report explains how financial institutions can reverse this trend and regain the lost trust of their customers.

5 pages; 1 charts/graphs

TOP TRENDS FOR DIGITAL FINANCIAL SERVICES IN 2015

Retail banking and payments have  seen consolidation in the industry as financial institutions are growing their digital offerings to meet customers’ needs and improve their profitability.  Javelin’s practice leaders have identified five trends for 2015 that will shape and transform digital banking, payments, mobile, and security strategists.

14 pages; 5 charts/graphs

BIG DATA IN BANKING AND PAYMENTS: Balancing Innovation and Regulation

We are a digital culture — communicating, interacting, and consuming through every digital platform available to us. Data is being generated at an incomprehensible rate, and it will continue to increase in volume and velocity. In this report I talk about how financial institutions are collecting and using big data as well as who the winners and losers are in the world of big data.


19 pages; 5 charts/graphs

THE DIGITAL APPROACH TO AFFLUENT AND HIGH NET WORTH CUSTOMERS

This report researches the digital and in-person banking habits and attitudes of wealthy consumers by segment and identify unmet needs. The four segments analyzed in this report are the mass affluent, core affluent, high net worth, and ultra-high net worth groups. It also identifies best practices for serving and growing a base of high-income consumers.

18 pages; 10 charts/graphs

ONLINE BANKING AND BILL PAYMENT FORECAST 2014-2019: Tech-Savvy Moneyhawks Foreshadow New Bill Pay Habits

Javelin’s 12th annual online banking and bill payment forecast highlights two critical trends for the workhorse digital channel: 1) Online banking still has a big upside. 2) This is a milestones period for FI bill pay. This report also covers the essential chore of paying bills.

37 pages; 20 graphics


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