Banner Section
Listing View

Understanding Credit Card Rewards: A Successful Model Under Threat

  • Javelin Report
  • Date: August 16, 2023
  • Author(s): Ben Danner
  • Research Topic(s): Credit
Credit card rewards programs are expensive and intricate for issuers to maintain, but they are also enormously popular with cardholders and a significant driver of customer acquisition. This Javelin Strategy & Research looks at the current lands...

The Limits of Crypto and the Rise of Layer 2s

Truly decentralized blockchains attract participation that provides worldwide transparency and reinforces why they were developed in the first place. But blockchain networks also have a problem: As the number of network users increases, so do ne...

2023 Canadian Digital Banking Scorecard

Toronto-based Canadian Imperial Bank of Commerce exhibited the most comprehensive use of digital channels, earning Best in Class—the top overall honor—in both mobile and online banking in the 2023 Canadian Online and Mobile Banking Scorecard fro...

Elevating Customer Service in Mobile Banking

Customer service in mobile banking remains an inconsistent and disappointing experience, as evidenced by the 48% median score of the nation’s top 20 financial institutions in the 2023 Mobile Banking Scorecard by Javelin Strategy & Research. The ...

Loyalty Through Lending: Building Relationships with Short-Term Loans

Cash-strapped consumers’ old options for short-term loans, running the gamut from the benevolence of friends and family to high-interest (some would say predatory) products of payday lenders, have broadened considerably. Fintechs have entered th...

RIA Turnkey CRM Scorecard

This Javelin Strategy & Research scorecard report brings these provider challenges into focus and evaluates platforms across a comprehensive set of criteria related to function, user experience, and other RIA workflow elements.

RIAs Snap Up CPA Firms

Certified public accountants have been moving into wealth management for years. Now wealth managers are expanding into the space of the CPA. M&A is the instrument of convergence, with registered investment advisor consolidators like Hightower, M...

Commercial Instant Payments and the Need for Speed

Commercial instant payments are the next evolution of B2B payments. The speed of instant payments is attractive, but they should be looked at as a strategic addition to the overall payments ecosystem and not a replacement for existing methods of...

The Disappearing POS

  • Javelin Report
  • Date: August 1, 2023
  • Author(s): Daniel Keyes
  • Research Topic(s): Merchant
The venerable old point-of-sale terminal, the heart of in-store payment experiences for decades, is in for a big change. Software POS (softPOS), biometric payments, and autonomous checkout technology are shrinking, transforming, and eliminating ...

FedNow: Getting to Know the New Instant Payment System

The FedNow Service is live. This Javelin Strategy & Research impact note looks at the Federal Reserve’s new instant payment system, which officially launched on July 20, 2023, examining what it is (and what it is not) and how it is poised to ush...
Accordian
Reports Section