Javelin Research

Javelin’s “2014 Identity Fraud Report” provides a comprehensive analysis of fraud trends in the context of a changing technological and regulatory environment in order to inform consumers, financial institutions and businesses on the most effective...
Consumer mobile purchasing surged to an all-time high, reaching almost $60 billion and demonstrating triple-digit growth in 2013. Consumers are increasingly turning to tablets and phones for purchasing despite the fact that many sites are not...
Biometric authentication has been a fixture of the public imagination for decades through frequent appearances in futuristic popular fiction. In the year 2014, these solutions may finally make the breakthrough from symbols of cutting edge technology...
Javelin’s senior analysts identify 10 trends that are transforming financial services, evaluate the implications, and map out action steps in 2014 for banking, payments, mobile, and security strategists.
Although social networks are a 21st-century creation, many of today’s consumers would be hard-pressed to remember a time before Facebook, Twitter, LinkedIn, or Google+. The worldwide adoption of social networks has altered the payment ecosystem:...
Javelin’s ninth annual Credit Card Issuers’ Identity Safety Scorecard analyzes the customer?facing security features and scores of 24 of the nation’s top credit card issuers using Javelin’s Prevention, Detection, and Resolution™ Model. The Scorecard...
Mobile banking adoption is increasing rapidly, with 45% of mobile consumers using mobile banking in the past 90 days. The importance of the mobile channel to future growth cannot be overstated as 71% of consumers using mobile banking believe that...
The march of technology has made banking transactions and customer service interaction increasingly digital and distant, but there is no turning back the clock to a time when banking was primarily a face-to-face experience. Instead, the industry...
Data breaches, EMV, and mobile payments are key issues affecting the security of payment card data, and managing each will require overcoming formidable challenges.  Criminals are seizing on lax data security to compromise card data at an...
Javelin’s seventh annual Identity Protection Services Scorecard examines the issues affecting consumer adoption of IDPS services and the means by which service providers can maximize their share of an increasingly consolidated market. The dynamic...

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