Research

Unused funds on prepaid products, such as gift cards, create liabilities for issuing organizations as use grows. The increasing use of such products highlights the opportunities for consumers and retailers to benefit before any potential regulat...

Some banking customers just do not trust the internet and are not comfortable using it. They trust their banks, though, and this presents an enormous opportunity for FIs to engage these customers, nudge them toward digital banking if they are pe...

Review the need for supply chain finance options in the post-pandemic global economy, which remains uneven with continuing supply chain disruption. Understand the issues facing suppliers and the types of financing options available, as well as t...

Digital IDs offer convenience and security that, if implemented correctly, can reduce threats such as new account fraud, account takeover fraud, and synthetic identity fraud and also lower application abandonment rates by removing unnecessary fr...

With investment capital tighter in 2023, there’s less interest in untested, unproven fintech startups and more of an emphasis on coming out of the chute with products that are ready for the market and ready to drive profit. What’s more, fintechs...

Financial technology company FIS brought in merchant acquiring titan Worldpay in 2019 for $43 billion, including nearly $8 billion in debt. That move came during a spree of megadeals that included Fiserv’s acquisition of First Data for $22 billi...

As ESG analytics from data providers (MSCI, S&P Global, Sustainalytics/Morningstar) have proliferated, digital platforms and broker-dealers seeking to leverage this data have lost focus on their primary mission: creating an engaging self-directe...

Tax chores never seem to get any easier. Thanks to new digital banking tools, banks and credit unions have compelling opportunities to create engaging, year-round tax experiences that coach, guide, and advise customers while also building deeper...

Even as the role of the bank branch changes—moving away from basic transactional functions to more complex financial matters—customers’ ability to find the branch they need and the information they’re seeking has never been more important. Banks...

The rise of direct indexing has energized manufacturing and distribution. Increasingly, however, the industry center of gravity has tipped from the asset manager (or manufacturer) to the wealth manager and the technology platform providers. Thes...