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A Guide to Payments Orchestration

  • Javelin Report
  • Date: December 30, 2021
  • Author(s): Don Apgar
  • Research Topic(s): Merchant
Payments orchestration benefits merchants in rapidly changing payments ecosystem. New research by Mercator Advisory Group looks into the future of payments processing.

Small Business Credit Cards: Growth Opportunities in a Post-COVID World

  • Javelin Report
  • Date: December 30, 2021
  • Author(s): Brian Riley
  • Research Topic(s): Credit
Small business credit cards: it’s about more than just rewards. New research from Mercator Advisory Group examines the current market for small business credit cards and highlights opportunities for issuers.

2021 Small Business PaymentsInsights: Consumer Purchasing Options

Mercator Advisory Group’s latest survey shows that small businesses continue to maintain flexibility in their payment acceptance practices. In fact, listening to consumer demands for flexibility in using their preferred payment options is a prio...

Credit Card Risk, Protracted Pandemic, and the Household Budget: Advice for Issuers

  • Javelin Report
  • Date: December 23, 2021
  • Author(s): Brian Riley
  • Research Topic(s): Credit
New Mercator Advisory Group report reveals potential risks for credit card issuers amidst a protracted pandemic.

Credit Surcharging and Cash Discounting: Approaches to Managing Processing Costs

  • Javelin Report
  • Date: December 23, 2021
  • Author(s): Laura Handly
  • Research Topic(s): Merchant
Credit surcharging and cash discounting: do the benefits outweigh the risks? New report from Mercator Advisory Group examines developing regulations and opportunities for credit surcharging and cash discounting.

Digital Onboarding and Authentication – How to Fulfill the Promises of Frictionless Customer Experiences

  • Impact Note
  • Date: December 23, 2021
  • Author(s): Shreyas Shaktikumar
  • Research Topic(s): Emerging
Partly propelled by the current pandemic, banks and other FI’s are aggressively pursuing a ‘solely-digital’ customer experience strategy to meet evolving customer expectations. As the modern banking experience undergoes this digital transformati...

Greenfield Opportunities to Serve the Banking Needs of Kids

  • Impact Note
  • Date: December 23, 2021
  • Author(s): Sarah Grotta
  • Research Topic(s): Prepaid
There is a vibrant market within financial services serving the needs of children and teenagers. The offerings are not the clunky teen-card product constructs of the past, but are sophisticated super apps that allow users to spend, save, set fin...

2021 Small Business PaymentsInsights: Payment Acceptance Support Services

Mercator Advisory Group's 2021 Small Business PaymentsInsights annual analysis report takes a closer look at small businesses in this time of "build back" from the economic crisis brought about by the pandemic and how these entrepreneurial opera...

Prepaid Mobile Phone Market 2021: Key Trends and Use Cases

  • Impact Note
  • Date: December 21, 2021
  • Author(s): Laura Handly
  • Research Topic(s): Prepaid
The prepaid mobile phone market is marked by intense competition and gradual, sustained growth. Prepaid mobile plans have evolved to incorporate a broad array of compelling features, while remaining more flexible and affordable than postpaid alt...

Commercial Mobile Payments Usage in the U.S.: Review and Forecast, 2019-2025

Mobility in the corporate banking and commercial card space has typically been more about service, but momentum is now building around direct mobile payments as well.
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