Javelin Research

Affluent Consumers Respond to Credit Card Rewards with More Than Card Loyalty

Javelin Report
Date: March 22, 2016
Research Topic(s): Payments
This report will explore the demographic profile of affluent consumers, present their banking and payment behaviors, and identify ways that banks and payment companies can earn — and keep — their loyalty

Javelin’s S.C.O.R.E Model Highlights Bank Opportunity To Take Lead In Mobile Wallets

Advisory Webinar: Client Login Required
Date: March 22, 2016
Author(s): Emmett Higdon
Research Topic(s): Mobile & Online Banking, Payments
Five years ago, high-income, digitally forward bank customers adopted the next major engagement channel: mobile banking. Today, these same customers are setting a new trend with mobile wallet adoption. The pace so far has been set by Apple and...

What's in Your Mobile Wallet?

Javelin Report
Date: March 17, 2016
Author(s): Emmett Higdon
Introducing Javelin’s S.C.O.R.E Wallet Analysi This report provides a detailed look at mobile wallet adoption, drivers and hurdles, and introduces Javelin’s S.C.O.R.E. wallet analysis model for assessing and comparing competing wallet providers...

Tomorrow’s Target Customers for Prepaid Cards

Advisory Webinar: Client Login Required
Date: March 16, 2016
Research Topic(s): Mobile & Online Banking, Payments
Join Javelin as we answer these questions and examine who among giant banks, credit unions, regional banks and community banks are more likely to offer prepaid cards to their customers.

Micro and Small Businesses Crave a Better Digital Toolbox

Advisory Webinar: Client Login Required
Date: March 9, 2016
Join Javelin as we delve into the features and functionality that small businesses are demanding to drive their business, including consolidated view of company finances, invoicing, cash flow, payroll, and tax features. We will also examine how...

Prepaid Cards: Power Users and Potential Impact of the CFPB

Javelin Report
Date: February 19, 2016
Research Topic(s): Payments
This report examines how the cards are acquired, reloaded, and used by key consumer segments. It also examines the CFPB’s proposed changes to prepaid that could change the attractiveness of these cards. 

Bill Payments are Part of the Antidote for ‘Silent Churn’

Advisory Webinar: Client Login Required
Date: February 9, 2016
Research Topic(s): Digital Strategy & Experience
Join Javelin as we share strategies for financial institutions, billers, and third parties to tailor their services. We will also examine bill paying behaviors of specific segments of consumers such as Gen Y, Moneyhawks, and others.
This report looks at how online banking fits into the rapid proliferation of mobile banking. FIs looking to preserve the utility of online banking for an increasingly mobile audience must move beyond thinking about it as a transaction processor and...

2016 Identity Fraud: Fraud Hits an Inflection Point

Javelin Report
Date: February 2, 2016
Author(s): Al Pascual, Kyle Marchini, Sarah Miller
Research Topic(s): Fraud Management, Fraud & Security
On its face, fraud in 2015 appears not to have changed substantially. The total number of victims remained steady at 13.1 million, and the total fraud amount fell slightly to $15 billion. However, that stability masks major changes in fraud in the U...

New Capabilities of P2P Payments in 2015

Advisory Webinar: Client Login Required
Date: January 27, 2016
Research Topic(s): Payments
Join Javelin as we examine power users of P2P and new business models to take advantage of technology to drive P2P payments.

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