Javelin Research

In Search of a Better Password Policy

Javelin Report
Date: December 4, 2014
Author(s): Al Pascual
Research Topic(s): Fraud Management, Fraud & Security
This report examines the security threats and vulnerabilities specific to passwords and gives recommendations on what financial institutions can do to improve the security of customer accounts.

Tech-Savvy Moneyhawks’ Use of Bill-Pay Reinvigorates Online Banking in 2019

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Date: November 19, 2014
By 2019, online banking will be adopted by 90% of U.S. households. After reaching such saturation, where are areas of opportunity for financial institutions (FIs), billers, third-party bill pay apps, and financial technology and payment vendors?...

The Rising Tide of CNP Fraud in a post-EMV Market

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Date: November 12, 2014
Author(s): Al Pascual
Research Topic(s): Payments, Fraud Management
On the eve of one of the most significant change in the history of U.S. payments, stakeholders wrestle with the question of what EMV will mean for fraud across not only the point-of-sale (POS), but also card-not-present (CNP) transactions. Javelin...
Javelin’s 12th annual online banking and bill payment forecast highlights two critical trends for the workhorse digital channel: 1) Online banking still has a big upside. 2) This is a milestones period for FI bill pay. This report also...

Fixing CNP Fraud: Solutions for a Pre- and Post-EMV U.S. Market

Javelin Report
Date: October 23, 2014
Author(s): Al Pascual
Javelin has forecasted what a post-EMV U.S. market will comprise. CNP fraud will unquestionably be a major concern for banks, issuers, and merchants. The solutions they deploy will need to prevent fraud while at the same time limiting friction...

Mobile Wallets 2014: How Apple Pay Changes Everything

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Date: October 22, 2014
Research Topic(s): Mobile & Online Banking, Payments
Apple Pay. PayPal. MCX CurrentC. Google Wallet. MasterCard MasterPass. Softcard. And the list goes on. Which wallet will win over the consumer over the coming years?

How to Cater to The ‘New’ Moneyhawks and Other Key Customers

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Date: October 8, 2014
Author(s): Mark Schwanhausser
It’s a problem every bank strategist grapples with: “How do you identify your most profitable customers and tailor banking services, features and marketing that will win them over?”
This report dissects the Apple Pay model, provides a state of the union look at the mobile wallet ecosystem, assesses strengths, weaknesses, opportunities, and threats of the top 10 wallets, covers 16 wallet models  in total, and advises...
This year’s scorecard examines the state of the current threat environment following several years of massive data breaches, as well as provides insight into which fraud solutions are best adapted to mitigating current threats.

Plan Your Tablet Banking Strategy Through 2018

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Date: September 24, 2014
The number of tablet bankers has increased tenfold in the past three years. Consumer adoption of tablets in the U.S. has now crossed the 50% mark, at a rate even faster than smartphone adoption. As the fastest growing device continues to mature, the...


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