Javelin Research

The U.S. roadmap for the deployment of chip card has existed since 2012, providing the payment industry with plenty of time to prepare for the transition from magnetic-stripe cards to smart cards. Yet collectively, the industry has been slow to...

How to Win in the Growing $60 Billion Mobile Payments Market

Advisory Webinar: Client Login Required
Date: April 16, 2014
Research Topic(s): Payments, Mobile & Online Banking
As smartphone and tablet ownership rates continue to grow, mobile devices are expected to serve as an increasingly dominant purchase channel.

Strategies to Increase Digital Banking Engagement with Women Banking Customers

Advisory Webinar: Client Login Required
Date: April 2, 2014
Author(s): Mark Schwanhausser
Research Topic(s): Digital Strategy & Experience
Women present bankers with a conundrum. On one hand, women are more satisfied than men with mobile banking. Yet, they are less active customers — not only in mobile banking, but also online banking and a variety of financial chores.

E-Commerce Platform Solutions Meeting The Needs of "Tomorrow's" Consumers

Advisory Webinar: Client Login Required
Date: March 19, 2014
Research Topic(s): Payments, Fraud Management
E‐commerce is growing by leaps and bounds, prompting merchants and payments processors to expand their platforms for card‐not‐present (CNP) payment acceptance and processing.
Establishing a digital banking strategy starts with addressing the profitable but demanding Moneyhawks™, who are shaping how Americans will bank, pay, shop, save, and invest in the future. These 37 million Americans represent the 19% of consumers...
Women present bankers with a conundrum. On one hand, women are more satisfied than men with mobile banking. On the other hand, women are less active customers — not only in mobile banking but also online banking and a variety of financial chores....
Smartphone, tablet and mobile banking adoption are shattering expectations, raising the stakes for FIs to compete through superior mobile banking. In 2013, 95 million U.S. adults used mobile banking – a gain of 27 million mobile bankers over 2012....

Biometrics in 2014: Practical Applications in Banking and Payments

Advisory Webinar: Client Login Required
Date: March 5, 2014
Author(s): Al Pascual
Research Topic(s): Fraud Management
Fingerprint Matching. Palm Print. Eye Scanning. Voice and Facial Recognition. Behaviometrics. Biometric authentication has been a fixture of the public imagination for decades in futuristic popular fiction.
The e-commerce market is evolving at a spectacular rate, and never before has it been more competitive. In 2013, consumers spent a total of $351.9 billion online, and $1 of every $6 originated from a mobile device. Smartphones, tablets, and social...

Mobile Banking Leaders: Strategies to meet Tomorrow’s Customers

Advisory Webinar: Client Login Required
Date: February 19, 2014
The mobile “power users” of yesterday have become the average bank customers of 2013. What consumers want from mobile banking over the next few years?

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