Javelin Research

This whitepaper, sponsored by Nok Nok Labs, investigates how the rise in mobile device usage puts personal identifiable information at risk.   Activities such as financial transactions and shopping, mixed with a general state of...
This report features an altered definition of Moneyhawks as their behaviors have changed, in order to indicate the future direction of this profitable consumer segment. This report also profiles segment’s demographics, specific banking...

Wearables: A Huge Opportunity for Financial Services

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Date: August 27, 2014
Author(s): Mark Schwanhausser
Notable financial institutions, technology vendors, and app developers are experimenting to demonstrate that wearables such as Google Glass and smartwatches can deliver financial alerts, pay for goods and services, and give consumers greater digital...

Prepaid with Mobile: The Underbanked’s “Killer App”

Advisory Webinar: Client Login Required
Date: August 13, 2014
Over one in four adults in the U.S. are underbanked or unbanked, making up 64 million consumers off the beaten path of mainstream financial services. While in the past the options for underbanked consumers were fraught with predatory products, today...

Managing the Potential Regulatory Landscape of Prepaid Cards on College Campuses

Advisory Webinar: Client Login Required
Date: July 30, 2014
Research Topic(s): Payments
Prepaid card transaction interchange revenue of reached an estimated $1.5 billion in 2013, and payment players are motivated to avoid regulation that could limit revenue. Javelin examines how issuers and universities offering these prepaid cards can...
This report lays out how consumer demand and FI investment in wearables will unfold in three phases, outlines the short- and long-term return on investment (ROI) for wearable investments, and prescribes ways financial services innovators can invest...
This report examines the controversial regulatory environment for campus prepaid cards and recommends how issuers and universities can best manage potential regulation. This report also analyzes the unique financial needs of today’s college students...

Rethinking How Customers Manage Money in the ‘Mobile-First’ Era

Advisory Webinar: Client Login Required
Date: July 16, 2014
Author(s): Mark Schwanhausser
Research Topic(s): Digital Strategy & Experience
With mobile devices pervade consumers’ lives and instill “always-on” expectations, Javelin examines the need for on-the-go personal finance to replace old‐style personal financial management tools.

The Consumer Data Insecurity Report

Date: June 30, 2014
Research Topic(s): Fraud Management, Fraud & Security
This white paper explores the attitudes, experiences, and perceptions of fraud victims in four metropolitan areas: Chicago, Los Angeles, Miami, and Minneapolis. The Consumer Data Insecurity Report--sponsored by National Consumers League.
This report includes a market-sizing and forecast of tablet bankers, tablet adoption, and tablet operating systems in the U.S., examines consumer behavior and preferences, and makes recommendations for a comprehensive tablet strategy.


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