Mobile banking adoption is increasing rapidly, with 45% of mobile consumers using mobile banking in the past 90 days. The importance of the mobile channel to future growth cannot be overstated as 71% of consumers using mobile banking believe that...

Data breaches, EMV, and mobile payments are key issues affecting the security of payment card data, including credit cards, debit cards and prepaid cards.

The march of technology has made banking transactions and customer service interaction increasingly digital and distant, but there is no turning back the clock to a time when banking was primarily a face-to-face experience. Instead, the industry...

Data breaches, EMV, and mobile payments are key issues affecting the security of payment card data, and managing each will require overcoming formidable challenges.  Criminals are seizing on lax data security to compromise card data at an...

Javelin’s seventh annual Identity Protection Services Scorecard examines the issues affecting consumer adoption of IDPS services and the means by which service providers can maximize their share of an increasingly consolidated market. The dynamic...

With today’s U.S. retail market of over $4 trillion up for grabs, no one entity has yet discovered how to claim their slice of mobile wallet revenue.

Mobile bankers want advanced features through the devices they use, as the mobile “power users” of yesterday become the average bank customers of 2013. Today, with 4 in 10 mobile consumers owning a tablet, and the majority owning a smartphone —...

The first wave of consumers already is pulling out a smartphone or tablet to pay bills.

Mobile wallets are creating an enormous opportunity and an attractive target for investment, and consumer willingness to use mobile wallets is rising.

Paying bills is an inescapable necessity for consumers, with $2.1 trillion in payments annually for just seven common types of bills in 2013, according to Javelin estimates. The mobile bill-payment industry is in its infancy — accounting for $36...