Research

Data overload has been a problem for financial services for years, and 2021 will be the tipping point that pushes institutions to get their data under control.

The challenges brought on by this historic upheaval are no less daunting in 2021. Digital banking strategists face historic uncertainly about the extent to which consumer expectations and banking habits will be forever altered – and how this wil...

This report provides an overview of three trends that will be crucial for lenders to address or to start addressing in the coming year, along with the strategies and decisions lenders must consider to effectively respond to, or even get ahead of...

The combination of exponential growth in digital channels and advanced criminal methodologies will lead to a more complicated series of problems that have to be solved through technology. Consumers, and less-than-safe payment habits, will serve ...

The changes in consumer behavior and technology each influence Javelin’s 2021 industry trends. A new normal has set in, one where the industry needs to be more agile than in the past ten years combined but also one where innovation is thriving. ...

In this report, Javelin outlines three key trends that banks, core providers, card networks, and fintech companies should watch for in the coming year to support those efforts: increased development and competition from banks for small merchant ...

Mercator demonstrates the power of shopper segmentations. The third report from Mercator Advisory Group’s 2020 Buyer PaymentsInsights Survey focuses on segmenting shoppers for more strategic insight.

The open loop prepaid market in 2019 prepared no one for 2020. Mercator Advisory Group releases new research that finds that cash access has preserved much of its value proposition.

This report will provide an assessment of where the IDPS market is, a look at where the market is changing, and recommendations on how to grow the market. 

Using Javelin’s ZIP-code-driven analysis of FIs and rural banking customers, this report spells out major dissonances between trends affecting rural markets and rural banking usage, and identifies the behaviors and attitudes of rural banking cus...